Welcome to Koncierge Services!

We make the process of finding the right caregiver for you as smooth as possible by guiding you through every step

Serving North and West Vancouver, White Rock and the rest of Lower Mainland

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NEW Services Announcement!

Ready to Unclutter and Organize?

When it comes to helping seniors with the small stuff that makes a big difference, our team is a unique blend of caregivers who go above and beyond, bringing their diverse skills to make your life easier.

We just have a few questions to get you started.

Imagine you're embarking on a new journey.
Which word best describes the type of care you're seeking?

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Great choice!

Now, picture your ideal caregiver. What traits would they possess?

Select the one that resonates most with you.

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Did Senior Resource Centre, Social Worker or a Medical Proffessional reffer you here?

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Your journey to enhanced care and independence starts here.

To receive more detailed information and personalized assistance, please provide your name and contact details.

We'd also love to hear any additional specific requirements or preferences you may have to tailor our services to your unique needs. Simply let us know in the message box.

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Experience the Koncierge difference - where care and connection go hand in hand
Take the first step towards exceptional care today

How does it work?

And You are Never Fully Prepared.

Life is full of unexpected moments, and as we age, we may face new challenges that require extra care and support. Whether it's a sudden illness, a decline in mobility, or simply the passing of time, we understand that taking care of yourself can feel overwhelming and demanding.
We will take care of sudden and rush care needs.
We understand, that it is hard to ask and even tougher to accept help.

Tell us about the care you need

Together we will figure out what kind of care is needed.
When and for how long you might need care?
What are the main skills and personality traits a caregiver needs to have?
Where are you located?
Is there a preferred budget?

We select up to 3 screened and vetted caregivers, who match your request the best.

We strive to handpick the most suitable caregivers for you based on your unique care needs, schedule, required skills, and personality traits. Our ultimate aim is to ensure that you feel a sense of connection and contentment with your caregiver.
We go through a thorough screening and vetting process.
We consider factors such as their availability, location, and experience.
We pay close attention to personality traits and communication styles to ensure that you feel comfortable and at ease with your caregiver.

We deliver the hand-picked caregiver profile info + their custom made care offers to you.

Once you receive the caregiver profiles and care offers, you can review them at your own pace and select the caregiver that you feel is the best match.
The caregiver profiles include information about the caregiver's qualifications, experience, and a brief introduction to the caregiver's personality and communication style.
The caregiver offers will outline their availability and rate.

Our primary focus is to provide you with peace of mind, ensuring that you receive the care and support you need to thrive.

Once you have chosen your caregiver and they begin providing the care you deserve, our commitment to your well-being doesn't stop there. We are dedicated to offering continuous support and assistance, always ready to address any questions or concerns you may have.
If your care needs change, we are here to accommodate.
If you decide you need a different caregiver, we will connect you.

Our Benefits

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Personalized Match

Tell us your story and your unique needs, and watch as we handpick the best-fit, screened caregiver/s tailored exclusively for you. No more endless searching or guesswork!

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Transparent Quotes

Get upfront quotes from the caregivers. Our transparent process ensures you have all the information needed to make the right decision.

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Earnings to Caregivers

Our caregivers keep all their earnings. They are committed to providing top-notch care as they are in control of their own work.

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Personal Connection

You can count on discovering the ideal caregiver from our vast network of meticulously screened and qualified care providers (more than 100).
Experience the comfort of having your very own dedicated private caregiver who delivers compassionate care, just like a cherished family member.


Our Services

What We Offer

Personal Care

Whether you require support with mobility, transfer, lifting, daily medical assistance, or help with getting ready for the day, Koncierge Services is available to provide the care and assistance you need.

Home Support

Koncierge Services can offer you a helping hand with a range of tasks, including nutritious meal preparation, cleaning and organizing your home, and providing support for your backyard or garden.

24/7 Care

Koncierge Services offers 24/7 senior care, a service that provides constant care and support for elderly individuals who require assistance.

Overnight Care

This service is particularly beneficial for seniors who are recovering from surgery or illness, have mobility issues, or any other situation, when continuous care is required.

Driver Services

If you need assistance getting to your medical appointments, shopping, meeting up with friends, etc. Koncierge Services can provide the support you need.


How Do We Find the Best Caregivers?

Ensuring that you receive high-quality care is essential when searching for an in-home caregiver. We understand the challenges of finding a caregiver with the necessary qualifications and experience, which can lead to concerns about the quality of care you will receive.

At Koncierge Services, we prioritize your peace of mind. That's why we go above and beyond to thoroughly vet all of our caregivers. We meticulously assess their qualifications and experience to ensure they possess the necessary skills and expertise to provide exceptional care. When you choose one of our caregivers, you can rest easy knowing that you are in the hands of a compassionate and capable professional.

Learn more about our Caregiver discovery process

1st Step
Resume Review

When reviewing a resume for a potential caregiver, there are several important things to consider.
We look for relevant experience and review their certifications and qualifications.

2nd Step
Screening Survey

The short screening survey is a useful tool for evaluating potential caregivers for Koncierge Services. We focus on relevant skills and experience, soft skills, company culture fit, consistency.

3rd Step
Soft Skill Check

We evaluate the soft skills of potential caregivers as an essential step in identifying candidates who will be able to provide compassionate, effective care. By focusing on communication, empathy, patience, problem-solving, and flexibility, we identify the best candidates for the job and build a strong community of caregivers.

Final Step
Onboarding & Documents

The final step in the screening process for potential Koncierge caregivers is to have them fill out an extensive onboarding form (including references) and submit all necessary documents. This step helps ensure that only the most engaged and committed candidates are invited to complete their registration and join the Koncierge community of caregivers.


Find the Best Caregiver

Pay as you go

*billed bi-weekly, plus applicable taxes
Free Phone Consultation
Personalized service from Koncierge Services: up to 3 caregiver matches to choose from.
Bi-weekly payments for caregiving services handled by Koncierge, making the payment process simple, secure, and hassle-free
Affordable payment plan with a minimum commitment of 68 hours over 8 consecutive weeks (at minimum caregiving rate of $25 per hour).
Total Fee: $255 (+)

One Time Connection Fee

*billed one time, plus applicable taxes
Free Phone Consultation
Personalized service from Koncierge Services: up to 3 caregiver matches to choose from.
One-time connection fee with no additional charges.
No contracts.
Complete control over the total duration and cost of the caregiving services.
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Pricing & Rates

Referral Fee: $94 plus tax.
Unlike other senior care agencies that simply assign caregivers to clients, we build strong connections between you and your caregivers. Our caregivers are carefully vetted and matched based on your personality, skills, hobbies, and more.
Our extensive network (over 110 caregivers and growing) of  skilled, compassionate caregivers  set their own rates, on average $20-35 per hour. You can pay them directly, or we can manage payments for you for a processing fee.
We understand needs and situations can change. We are here to facilitate a new connection if necessary. If your needs evolve, we'll work with you to ensure a seamless transition.

Frequently asked questions

Answers to the burning questions in your mind.

Have a different question?
Can I just try out the Service Provider or do I have to sign a long-term contract?
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Rest assured that with Koncierge Services, you have the freedom to explore our caregiver services without any long-term commitments. We are committed to providing you with personalized care and ongoing support as your needs evolve. Your satisfaction and well-being are our top priorities.

How much can I expect to pay per hour for caregiver services?
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The caregivers have the freedom to set their own rates, which typically range from $20 to $35 per hour. Please bear in mind that the final cost may fluctuate based on the caregiver's level of experience, skills, and the specific services that are requested by the client.
If a client requires 24-hour or overnight care, the cost may also vary. In such cases, caregivers may offer flat rates, which are usually more cost-effective.

What advantages are there to finding care providers through Koncierge Services instead of hiring a private caregiver myself?
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Koncierge Services offers many advantages over hiring a private caregiver when it comes to finding care providers.
For one, we provide a level of vetting and screening that you may not have access to when hiring a caregiver on your own. Our caregivers are all thoroughly screened, skilled, and experienced professionals who are passionate about providing compassionate care to our clients.
Additionally, we provide a level of support and guidance throughout the caregiver selection process that can be invaluable when navigating the often complex world of senior care.
We help match you with the right caregiver based on your unique needs and preferences, ensuring that you receive the best possible care. Overall, using Koncierge Services to find care providers can provide peace of mind and confidence that you're making the best choice for yourself or your loved one.

In the event that there isn't a good connection with the caregiver, what options are available?
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At Koncierge, we understand that finding the right caregiver can be a process of trial and error.
We will provide ongoing support and assistance throughout the caregiver selection process, and we are always available to help you navigate any challenges that may arise. Our ultimate goal is to ensure that you receive the highest quality care and support possible, and we will do everything in our power to make that a reality.

Finding the Caregiver for You

2-3 referrals within 48 hours
one-time payment
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Hassle Free Referral
You provide us with your care specifics, and we'll handpick 2-3 caregiver suggestions tailored to your needs
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Timely Service Guarantee
Get at least one caregiver profile within 48 hours, or receive a full refund on your Referral fee.
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Easy Credit Card Payments
Enjoy secure and convenient credit card transactions for all our services.
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Flexibility and Choice
Review the caregiver profiles we suggest and make your decision without any obligations.
Get started
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